{"id":280,"date":"2022-09-19T10:07:47","date_gmt":"2022-09-19T14:07:47","guid":{"rendered":"https:\/\/www.hpmtechservices.com\/?page_id=280"},"modified":"2026-05-27T15:20:33","modified_gmt":"2026-05-27T19:20:33","slug":"policies","status":"publish","type":"page","link":"https:\/\/www.hpmtechservices.com\/?page_id=280","title":{"rendered":"Policies"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Response Time<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left has-black-color has-text-color wp-block-paragraph\">Once a support ticket has been created for you, we will make every effort to respond to your queries within 1 business day. If we initiate a communication with you and we do not receive an answer within 1 week, we will attempt to contact you via any alternate method you have provided (email, phone, or physical address). If another week passes without a response, we will assume the issue has been resolved and close your support ticket. We will reopen the ticket at your request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data Retention<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At your request, we will keep your hard drive in our fireproof safe for 30 days prior to recycling it. Your drive will be labeled with your name and the date of receipt. After 30 days, the drive will be moved to our recycling area and will be disposed of during our next recycling pickup.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/www.hpmtechservices.com\/privacy-policy.html\">http:\/\/www.hpmtechservices.com\/privacy-policy.html<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Terms of Service<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/www.hpmtechservices.com\/terms-of-service.html\">http:\/\/www.hpmtechservices.com\/terms-of-service.html<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\r\n\t\t<style>\r\n\t\t\t.huge-it-share-buttons {\r\n\t\t\t\tborder:0px solid #0FB5D6;\r\n\t\t\t\tborder-radius:5px;\r\n\t\t\t\tbackground:#3BD8FF;\r\n\t\t\t text-align:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t#huge-it-share-buttons-top {margin-bottom:0px;}\r\n\t\t\t#huge-it-share-buttons-bottom {margin-top:0px;}\r\n\r\n\t\t\t.huge-it-share-buttons h3 {\r\n\t\t\t\tfont-size:25px ;\r\n\t\t\t\tfont-family:Arial,Helvetica Neue,Helvetica,sans-serif;\r\n\t\t\t\tcolor:#666666;\r\n\r\n\t\t\tdisplay:block;\t\t\t\tline-height:25px ;\r\n\r\n\t\t\t text-align:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul {\r\n\t\t\t float:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul li {\r\n\t\t\t\tmargin-left:3px;\r\n\t\t\t\tmargin-right:3px;\r\n\t\t\t\tpadding:0px;\r\n\t\t\t\tborder:0px ridge #E6354C;\r\n\t\t\t\tborder-radius:11px;\r\n\t\t\t\tbackground-color:#14CC9B;\r\n\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul li #backforunical280 {\r\n\t\t\t\tborder-bottom: 0;\r\n\t\t\t\tbackground-image:url('https:\/\/www.hpmtechservices.com\/wp-site\/wp-content\/plugins\/wp-share-buttons\/Front_end\/..\/images\/buttons.20.png');\r\n\t\t\t\twidth:20px;\r\n\t\t\t\theight:20px;\r\n\t\t\t}\r\n\r\n\t\t\t.front-shares-count {\r\n\t\t\t\tposition: absolute;\r\n\t\t\t\ttext-align: center;\r\n\t\t\t\tdisplay: block;\r\n\t\t\t}\r\n\r\n\t\t\t.shares_size20 .front-shares-count {\r\n\t\t\t\tfont-size: 10px;\r\n\t\t\t\ttop: 10px;\r\n\t\t\t\twidth: 20px;\r\n\t\t\t}\r\n\r\n\t\t\t.shares_size30 .front-shares-count {\r\n\t\t\t\tfont-size: 11px;\r\n\t\t\t\ttop: 15px;\r\n\t\t\t\twidth: 30px;\r\n\t\t\t}\r\n\r\n\t\t\t.shares_size40 .front-shares-count {\r\n\t\t\t\tfont-size: 12px;\r\n\t\t\t\ttop: 21px;\r\n\t\t\t\twidth: 40px;\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t\r\n\t\t<div id=\"huge-it-share-buttons-top\" class=\"huge-it-share-buttons nobackground\">\r\n\t\t\t<h3>Share This:<\/h3>\r\n\t\t\t<ul class=\"huge-it-share-buttons-list \">\r\n\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('https:\/\/www.facebook.com\/sharer\/sharer.php?u=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -0px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/twitter.com\/share?status=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&text=Policies\"  onclick=\"javascript:void window.open('https:\/\/twitter.com\/share?status=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&text=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -20px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/www.pinterest.com\/pin\/create\/button\/?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&media=https:\/\/www.hpmtechservices.com\/wp-site\/wp-content\/plugins\/wp-share-buttons\/Front_end\/..\/images\/noimage.png&description=Policies\"  onclick=\"javascript:void window.open('http:\/\/www.pinterest.com\/pin\/create\/button\/?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&media=https:\/\/www.hpmtechservices.com\/wp-site\/wp-content\/plugins\/wp-share-buttons\/Front_end\/..\/images\/noimage.png&description=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -40px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/plus.google.com\/share?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('https:\/\/plus.google.com\/share?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -60px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/www.linkedin.com\/shareArticle?title=Policies&mini=true&url=https:\/\/www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('https:\/\/www.linkedin.com\/shareArticle?title=Policies&mini=true&url=https:\/\/www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -80px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/www.tumblr.com\/share\/link?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&name=Policies\"  onclick=\"javascript:void window.open('https:\/\/www.tumblr.com\/share\/link?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&name=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -100px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/digg.com\/submit?phase=2&url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/digg.com\/submit?phase=2&url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -120px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/www.stumbleupon.com\/submit?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/www.stumbleupon.com\/submit?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -140px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/myspace.com\/post?l=3&u=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('https:\/\/myspace.com\/post?l=3&u=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -160px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/vk.com\/share.php?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/vk.com\/share.php?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -180px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/www.reddit.com\/submit?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/www.reddit.com\/submit?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -200px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/www.bebo.com\/c\/share?Url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('http:\/\/www.bebo.com\/c\/share?Url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -220px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"https:\/\/delicious.com\/save?v=5&noui&jump=close&url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('https:\/\/delicious.com\/save?v=5&noui&jump=close&url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -240px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/www.odnoklassniki.ru\/dk?st.cmd=addShare&st.s=2&st.noresize=on&st._surl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280\"  onclick=\"javascript:void window.open('http:\/\/www.odnoklassniki.ru\/dk?st.cmd=addShare&st.s=2&st.noresize=on&st._surl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -260px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/sns.qzone.qq.com\/cgi-bin\/qzshare\/cgi_qzshare_onekey?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/sns.qzone.qq.com\/cgi-bin\/qzshare\/cgi_qzshare_onekey?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -280px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/service.weibo.com\/share\/share.php?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&appkey=&title=Policies&pic=&ralateUid=&\"  onclick=\"javascript:void window.open('http:\/\/service.weibo.com\/share\/share.php?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&appkey=&title=Policies&pic=&ralateUid=&','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -300px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/widget.renren.com\/dialog\/share?resourceUrl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&srcUrl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/widget.renren.com\/dialog\/share?resourceUrl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&srcUrl=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -320px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"none nobackground \" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a id=\"backforunical280\" href=\"http:\/\/n4g.com\/tips?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies\"  onclick=\"javascript:void window.open('http:\/\/n4g.com\/tips?url=www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F280&title=Policies','1410949501326','width=700,height=500,toolbar=0,menubar=0,location=0,status=1,scrollbars=1,resizable=1,left=0,top=0');return false;\" style=\"background-position: -340px -80px \"><\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t<div class=\"clear\"><\/div>\r\n\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"<p>Response Time Once a support ticket has been created for you, we will make every effort to respond to your queries within 1 business day. If we initiate a communication with you and we do not receive an answer within 1 week, we will attempt to contact you via any alternate method you have provided &hellip; <a href=\"https:\/\/www.hpmtechservices.com\/?page_id=280\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Policies<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-280","page","type-page","status-publish","hentry","without-featured-image"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P87voF-4w","_links":{"self":[{"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/pages\/280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=280"}],"version-history":[{"count":4,"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/pages\/280\/revisions"}],"predecessor-version":[{"id":350,"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=\/wp\/v2\/pages\/280\/revisions\/350"}],"wp:attachment":[{"href":"https:\/\/www.hpmtechservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}