Services and Rates for Walk-In or Call-In

Mac and PC

  • Desktop Support
  • Hardware Repair/Maintenance
  • Software and OS updates
  • Network Administration
  • Server Migration
  • Software Installation and Upgrades
  • Malware and Virus scans
  • Data Security and Recovery
  • Backups and Restores
  • Device Integration (computer/phone calendar and email synchronization)
  • Network Security Compliance (HIPAA, PCI)
  • Planning/Consulting
  • Electronics Recycling

Rates and Terms

  • $120 an hour
  • One hour minimum for in-home, on-site repairs
  • No charge for travel within 10 miles
  • Half hour minimum for walk-in repairs
  • We bill in 15 minute increments for remote support
  • You are only charged for time worked. For example, if a test program runs for 6 hours, you will only be billed the setup time (1/2 hour)
  • We will provide accurate estimates and quotes for all work, and honor those quotes

Policies

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